Coronavirus disease (COVID-19)
Inquiries about COVID-19 Vaccination
The information may change. Please check the Hiratsuka city’s website (https://www.city.hiratsuka.kanagawa.jp/kenko/vaccine.html) or Kouho Hiratsuka (city newsletter) for the latest information.
<How to Make a Reservation>
(1) Making a reservation online
In order to make a reservation, please access the Hiratsuka City Vaccine Reservation webpage (https://www.covid19-vaccine.mrso.jp/142034/VisitNumbers/visitnoAuth/).
(2) Making a reservation by phone (only in Japanese)
Please call the COVID-19 Vaccination Call Center 0120-751-738 (8:30a.m.～5:00p.m.) to make a reservation.
<Reservation Support Desk> ※If you need help making a reservation, please come to the reservation support desk with your vaccination ticket. The support desk staff cannot assist you without the ticket.
Hiratsuka City Hall, Main Building, 1st floor, opposite of Room 105
Monday～Friday 8:30a.m.～5:00p.m. ※excluding national holidays
You can get help in 16 languages, using tablet video interpretation available at the Foreign Citizens’ Advice Desk (Main Building, 1st floor, Room 105)
●Languages, Service Days and Hours (The service hours vary depending on the language.)
<If you moved to Hiratsuka city after the first and second doses>
・If you received the first and second doses in your former address and wish to take the booster vaccine in Hiratsuka city, please apply for a vaccination ticket. You also need to apply if you wish to take the booster vaccine in Japan but have received the first and second doses in another country.
・You can make an application online or by mail. For details, see the Hiratsuka city’s website (https://www.city.hiratsuka.kanagawa.jp/kenko/vaccine.html).
・The vaccination ticket will arrive in about 2 weeks after making an application. (The ticket will be mailed no earlier than 6 months after your second dose.)
【Contact】
● Inquiries about COVID-19 (only in Japanese)
COVID-19 Vaccination Call Center 0120-751-738
● Assistance to make a reservation (only in Japanese and English by telephone, 15 languages available at the Foreign Citizens’ Advice Desk)
Foreign Citizens’ Advice Desk: Section of Culture and Exchange, Room 105, 1st floor, Hiratsuka City Hall Main Building. Tel. 0463－25－2520
<How to Make a Reservation>
(1) Making a reservation online
In order to make a reservation, please access the Hiratsuka City Vaccine Reservation webpage (https://www.covid19-vaccine.mrso.jp/142034/VisitNumbers/visitnoAuth/).
(2) Making a reservation by phone (only in Japanese)
Please call the COVID-19 Vaccination Call Center 0120-751-738 (8:30a.m.～5:00p.m.) to make a reservation.
<Reservation Support Desk> ※If you need help making a reservation, please come to the reservation support desk with your vaccination ticket. The support desk staff cannot assist you without the ticket.
Hiratsuka City Hall, Main Building, 1st floor, opposite of Room 105
Monday～Friday 8:30a.m.～5:00p.m. ※excluding national holidays
You can get help in 16 languages, using tablet video interpretation available at the Foreign Citizens’ Advice Desk (Main Building, 1st floor, Room 105)
●Languages, Service Days and Hours (The service hours vary depending on the language.)
| Languages | Service Days and Hours ※excluding national holidays |
|---|---|
| English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Filipino, Nepali |
Monday to Friday 8:30a.m.～5:00p.m. |
| Thai, Hindi, Indonesian, Khmer, Burmese |
Monday to Friday 9:00a.m.～5:00p.m. |
| French, Russian | Monday to Friday 10:00a.m.～5:00p.m. |
| Ukrainian | Monday to Friday 10:00a.m.～12:00p.m. |
<If you moved to Hiratsuka city after the first and second doses>
・If you received the first and second doses in your former address and wish to take the booster vaccine in Hiratsuka city, please apply for a vaccination ticket. You also need to apply if you wish to take the booster vaccine in Japan but have received the first and second doses in another country.
・You can make an application online or by mail. For details, see the Hiratsuka city’s website (https://www.city.hiratsuka.kanagawa.jp/kenko/vaccine.html).
・The vaccination ticket will arrive in about 2 weeks after making an application. (The ticket will be mailed no earlier than 6 months after your second dose.)
【Contact】
● Inquiries about COVID-19 (only in Japanese)
COVID-19 Vaccination Call Center 0120-751-738
● Assistance to make a reservation (only in Japanese and English by telephone, 15 languages available at the Foreign Citizens’ Advice Desk)
Foreign Citizens’ Advice Desk: Section of Culture and Exchange, Room 105, 1st floor, Hiratsuka City Hall Main Building. Tel. 0463－25－2520
Vaccination Certificate (Vaccine Passport)
＜Electronic Vaccination Certificate (Vaccine Passport)＞
You can get the electronic vaccine certificate using your My Number Card. You can apply through a special application downloaded on your smartphone to get the certificate in the form of a QR code (electronic certificate).
Please check the Hiratsuka City’s Website (https://www.city.hiratsuka.kanagawa.jp/kenko/page21_00171.html) for how to issue the certificate.
＜Paper Version of the Vaccination Certificate (Vaccine Passport)＞
Please bring the necessary documents to the Hiratsuka city hall or send by mail. If your documents are complete, the paper version of the vaccination certificate (vaccine passport) will be mailed to you. It usually takes one to two weeks to issue the paper version of the vaccination certificate (vaccine passport).
Please check the Hiratsuka City’s Website (https://www.city.hiratsuka.kanagawa.jp/kenko/page21_00171.html) for the necessary documents and how to make an application.
You can get the electronic vaccine certificate using your My Number Card. You can apply through a special application downloaded on your smartphone to get the certificate in the form of a QR code (electronic certificate).
Please check the Hiratsuka City’s Website (https://www.city.hiratsuka.kanagawa.jp/kenko/page21_00171.html) for how to issue the certificate.
＜Paper Version of the Vaccination Certificate (Vaccine Passport)＞
Please bring the necessary documents to the Hiratsuka city hall or send by mail. If your documents are complete, the paper version of the vaccination certificate (vaccine passport) will be mailed to you. It usually takes one to two weeks to issue the paper version of the vaccination certificate (vaccine passport).
Please check the Hiratsuka City’s Website (https://www.city.hiratsuka.kanagawa.jp/kenko/page21_00171.html) for the necessary documents and how to make an application.
Consulting COVID-19 and other related symptoms
(1) K.P.G. COVID-19 Infection Counseling Dial (for patients with a fever, cough, etc.)
Please call the K.P.G. COVID-19 Infection Counseling Dial, if you have a fever, cough or may be infected with COVID-19. You can consult about your symptoms and get information related to the medical institutions.
・Telephone number: 0570-056774 ※Following the voice guidance in Japanese, press “1”. Japanese staff will answer the phone first. Please tell them your desired language.
・Service days and hours: everyday 8:00a.m.～10:00p.m.
・Available languages: Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer, Sinhala
・See the link. https://www.pref.kanagawa.jp/docs/k2w/covid19/en_call.html (Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Tagalog, Khmer)
【Kanagawa Prefecture】
(2) Telephone Consultation for Medical Matters
・Telephone number: 03-6233-9266
・Service days and hours: weekdays 10:00a.m. ～ 4:00p.m.
・Available languages: Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog and Thai *Available languages vary depending on the day of the week. Click the link below for the details.
・See the link. https://www.amdamedicalcenter.com/welcome/english (Japanese, English, Chinese, Korean, Portuguese, Spanish, Tagalog, Thai)
【Japan Medical Association Multilingual Consultation for foreign residents】
(3) Telephone Consultation for COVID-19
・Telephone number: 0120-565-653
・Service days and hours:
Everyday 9:00a.m. ～ 9:00p.m. Japanese, English, Chinese, Korean, Portuguese, Spanish
Everyday 9:00a.m. ～ 6:00p.m. Thai
Everyday 10:00a.m. ～ 7:00p.m. Vietnamese
【Ministry of Health, Labor and Welfare】
Please call the K.P.G. COVID-19 Infection Counseling Dial, if you have a fever, cough or may be infected with COVID-19. You can consult about your symptoms and get information related to the medical institutions.
・Telephone number: 0570-056774 ※Following the voice guidance in Japanese, press “1”. Japanese staff will answer the phone first. Please tell them your desired language.
・Service days and hours: everyday 8:00a.m.～10:00p.m.
・Available languages: Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Russian, Indonesian, Tagalog, Nepali, French, Burmese, Khmer, Sinhala
・See the link. https://www.pref.kanagawa.jp/docs/k2w/covid19/en_call.html (Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Thai, Tagalog, Khmer)
【Kanagawa Prefecture】
(2) Telephone Consultation for Medical Matters
・Telephone number: 03-6233-9266
・Service days and hours: weekdays 10:00a.m. ～ 4:00p.m.
・Available languages: Japanese, English, Chinese, Korean, Portuguese, Spanish, Vietnamese, Tagalog and Thai *Available languages vary depending on the day of the week. Click the link below for the details.
・See the link. https://www.amdamedicalcenter.com/welcome/english (Japanese, English, Chinese, Korean, Portuguese, Spanish, Tagalog, Thai)
【Japan Medical Association Multilingual Consultation for foreign residents】
(3) Telephone Consultation for COVID-19
・Telephone number: 0120-565-653
・Service days and hours:
Everyday 9:00a.m. ～ 9:00p.m. Japanese, English, Chinese, Korean, Portuguese, Spanish
Everyday 9:00a.m. ～ 6:00p.m. Thai
Everyday 10:00a.m. ～ 7:00p.m. Vietnamese
【Ministry of Health, Labor and Welfare】
Social Services and Consultation
(1) Counseling Service for Foreign Residents（Multilingual support）
You can get some advice in 16 languages on the video phone.
We will help you to get the City Hall paperwork processed.
・Office hours：Monday—Friday 8：30～17：00
Location：Culture and Exchange Section, Room 105, 1st floor, Hiratsuka City Hall
・No appointment is required. Just come to the counter.
・Free of charge.
・See the link Counseling Service for Foreign Residents（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Tagalog・Thai・Nepalese・Hindi・Indonesian・French・Russian・Khmer・Burmese・Ukrainian）
【Culture and Exchange Section】
(2) Hiratsuka Council of Social Welfare Living Support Center
・Office hours：Monday—Friday 8：30～17：00
・Phone number：0463-21-8813
・Location：Welfare General Affairs Section, Room128, 1st floor, Hiratsuka City Hall
・See the link Hiratsuka Council of Social Welfare Living Support Center （Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese）
【Hiratsuka Council of Social Welfare】
○Support for workers
(3) Consultation service for labor problems (Japanese) Kanagawa Labor Center Shonan Branch
・Office hours：Weekdays 8：30～12：00 13：00～17：15
・Main phone number：0463-22-2711
・Location：Kanagawa Prefecture Hiratsuka Complex Annex（1-3-1 Nishiyawata, Hiratsuka City）
・See the link http://www.pref.kanagawa.jp/documents/22174/r2_hiratsukasoudan_1.pdf（Japanese）
【Kanagawa Prefecture】
(4) Consultation service for labor problems (Chinese, Vietnamese, Spanish) Kanagawa Labor Center
・Telephone number: 045-662-1103 (Chinese)
045-633-2030 (Vietnamese)
045-662-1166 (Spanish)
・Service days, hours and languages
Friday 1:00p.m. ～ 4:00p.m. Chinese
Every second and fourth Thursday 1:00p.m. ～ 4:00p.m. Vietnamese
Every second and fourth Wednesday 1:00p.m. ～ 4:00p.m. Spanish
・Location: 1-4 Kotobuki-cho, Naka-ku, Yokohama city
・See the link. https://www.pref.kanagawa.jp/docs/k5n/soudan/gaikoku.html (Chinese, Portuguese, Spanish, Vietnamese)
(5) Consultation service for labor problems (Portuguese, Spanish) Kanagawa Labor Center Central Branch
・Telephone number: 046-221-7994
・Service days, hours and languages
Monday 1:00p.m. ～ 4:00p.m. Portuguese
Thursday 1:00p.m. ～ 4:00p.m. Spanish
・Location: 2-3-1 Mizuhiki, Atsugi city
・See the link. https://www.pref.kanagawa.jp/docs/k5n/soudan/gaikoku.html (Chinese, Portuguese, Spanish, Vietnamese)
(6) Consultation service for job hunting (Portuguese, Spanish) Hiratsuka Public Employment Security Office (Hello Work)
・Telephone number: 0463-24-8609
・Service days, hours and languages
Tuesday and Thursday 9:00a.m. ～ 4:00p.m. (except 12:00p.m. to 1:00p.m.) Portuguese, Spanish
※The availability of interpreters may vary. Please check the availability before visiting.
・Location: 10-22 Sengencho, Hiratsuka city
・See the link. https://jsite.mhlw.go.jp/kanagawa-roudoukyoku/madoguchi_annai/soudanmadoguchi/_95955/gaikokujin.html (Japanese)
(7) Housing Benefit
The rent equivalent amount will be paid for those who have lost their housing or may lose their housing soon due to income decrease. Applicable conditions are: ones who have lost their jobs, and others who are in risk of losing their sufficient income.
・41,000 yen ～ 53,000 yen ・Location：Room128, 1st floor, Hiratsuka City Hall Hiratsuka Council of Social Welfare Living Support Center
・See the link https://www.city.hiratsuka.kanagawa.jp/fukushi/page-c_00292.html（Japanese）（Hiratsuka City）
・See the link https://www.mhlw.go.jp/content/000630855.pdf（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese）（Ministry of Health, Labor and Welfare）
【Welfare General Affairs Section】
○ Other Information
(8) Disability allowance
Hiratsuka City National Health Insurance can apply for this allowance if you can’t go to work due to the COVID-19 infection or suspected cases. (This is only for salaried workers.) If you will receive any kind of disability allowance from another Social Insurance etc., you are not eligible to apply for this allowance.
For more information, please contact us.
・Location：Insurance and Pension Section, Room113, 1st floor, Hiratsuka City Hall
・See the link https://www.city.hiratsuka.kanagawa.jp/nenkin/page66_00048.html（Japanese）（Hiratsuka City）
【Insurance and Pension Section】
(9) Special measures on tax deadline postponement
If your income has drastically reduced due to COVID-19, you are eligible to postpone
your local tax payment for one year, so please contact us.
・Location：Tax Section, Room211, 212, 2nd floor, Hiratsuka City Hall
（Tax collection：Local Tax Law, Article 15）
・Phone number：0463-21-8769（Direct number）
【Tax Section】
(10) Electricity and gas bill payments deadline postponement
Japanese government encourages electricity and gas utilities to take flexible measures. involving consumers’ payment of electricity and gas bills. Consumers who placed in straits by COVID-19 outbreak.
Please make sure the website of your electricity and gas retailers.
(11) Exemption, Postponement and Mitigation of National Pension Insurance Premiums, National Health Insurance Premiums, Medical Insurance Premiums for the Latter-Stage Elderly Healthcare System and Long-Term Care Insurance Premiums
・If you have difficulty paying these insurance premiums due to decrease in income or family loss, you may apply for the exemption, postponement or mitigation of insurance premium payments. For more information, please contact us.
【Insurance and Pension Section】【Long-Term Care Insurance Section】
(12) Support for foreign residents on a Technical Intern Training visa having difficulties with continuing their training due to the spread of COVID-19
・See the link: https://www.moj.go.jp/isa/content/001346858.pdf (Japanese, English, Chinese, Spanish, Portuguese, Vietnamese, Tagalog, Nepalese and Indonesian)
【Immigration Services Agency】
(13) FRESC (Foreign Residents Support Center)
FRESC Help Desk
The FRESC Help Desk conducts consultations by phone for foreign nationals who have lost their jobs or whose lives have otherwise been affected by COVID-19.
・Consultation hours: Monday to Friday (closed on Saturdays, Sundays and public holidays)
9:00 a.m. to 5:00 p.m.
・Phone number: 0120-76-2029 (toll-free)
・Languages: 14 languages available (easy Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepalese, Thai, Indonesian, Tagalog, Burmese, Cambodian and Mongolian)
・See the link: https://www.moj.go.jp/isa/support/fresc/fresc01.html (Japanese) (multilingual information available)
【Immigration Services Agency】
You can get some advice in 16 languages on the video phone.
We will help you to get the City Hall paperwork processed.
・Office hours：Monday—Friday 8：30～17：00
Location：Culture and Exchange Section, Room 105, 1st floor, Hiratsuka City Hall
・No appointment is required. Just come to the counter.
・Free of charge.
・See the link Counseling Service for Foreign Residents（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Tagalog・Thai・Nepalese・Hindi・Indonesian・French・Russian・Khmer・Burmese・Ukrainian）
【Culture and Exchange Section】
(2) Hiratsuka Council of Social Welfare Living Support Center
・Office hours：Monday—Friday 8：30～17：00
・Phone number：0463-21-8813
・Location：Welfare General Affairs Section, Room128, 1st floor, Hiratsuka City Hall
・See the link Hiratsuka Council of Social Welfare Living Support Center （Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese）
【Hiratsuka Council of Social Welfare】
○Support for workers
(3) Consultation service for labor problems (Japanese) Kanagawa Labor Center Shonan Branch
・Office hours：Weekdays 8：30～12：00 13：00～17：15
・Main phone number：0463-22-2711
・Location：Kanagawa Prefecture Hiratsuka Complex Annex（1-3-1 Nishiyawata, Hiratsuka City）
・See the link http://www.pref.kanagawa.jp/documents/22174/r2_hiratsukasoudan_1.pdf（Japanese）
【Kanagawa Prefecture】
(4) Consultation service for labor problems (Chinese, Vietnamese, Spanish) Kanagawa Labor Center
・Telephone number: 045-662-1103 (Chinese)
045-633-2030 (Vietnamese)
045-662-1166 (Spanish)
・Service days, hours and languages
Friday 1:00p.m. ～ 4:00p.m. Chinese
Every second and fourth Thursday 1:00p.m. ～ 4:00p.m. Vietnamese
Every second and fourth Wednesday 1:00p.m. ～ 4:00p.m. Spanish
・Location: 1-4 Kotobuki-cho, Naka-ku, Yokohama city
・See the link. https://www.pref.kanagawa.jp/docs/k5n/soudan/gaikoku.html (Chinese, Portuguese, Spanish, Vietnamese)
(5) Consultation service for labor problems (Portuguese, Spanish) Kanagawa Labor Center Central Branch
・Telephone number: 046-221-7994
・Service days, hours and languages
Monday 1:00p.m. ～ 4:00p.m. Portuguese
Thursday 1:00p.m. ～ 4:00p.m. Spanish
・Location: 2-3-1 Mizuhiki, Atsugi city
・See the link. https://www.pref.kanagawa.jp/docs/k5n/soudan/gaikoku.html (Chinese, Portuguese, Spanish, Vietnamese)
(6) Consultation service for job hunting (Portuguese, Spanish) Hiratsuka Public Employment Security Office (Hello Work)
・Telephone number: 0463-24-8609
・Service days, hours and languages
Tuesday and Thursday 9:00a.m. ～ 4:00p.m. (except 12:00p.m. to 1:00p.m.) Portuguese, Spanish
※The availability of interpreters may vary. Please check the availability before visiting.
・Location: 10-22 Sengencho, Hiratsuka city
・See the link. https://jsite.mhlw.go.jp/kanagawa-roudoukyoku/madoguchi_annai/soudanmadoguchi/_95955/gaikokujin.html (Japanese)
(7) Housing Benefit
The rent equivalent amount will be paid for those who have lost their housing or may lose their housing soon due to income decrease. Applicable conditions are: ones who have lost their jobs, and others who are in risk of losing their sufficient income.
・41,000 yen ～ 53,000 yen ・Location：Room128, 1st floor, Hiratsuka City Hall Hiratsuka Council of Social Welfare Living Support Center
・See the link https://www.city.hiratsuka.kanagawa.jp/fukushi/page-c_00292.html（Japanese）（Hiratsuka City）
・See the link https://www.mhlw.go.jp/content/000630855.pdf（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese）（Ministry of Health, Labor and Welfare）
【Welfare General Affairs Section】
○ Other Information
(8) Disability allowance
Hiratsuka City National Health Insurance can apply for this allowance if you can’t go to work due to the COVID-19 infection or suspected cases. (This is only for salaried workers.) If you will receive any kind of disability allowance from another Social Insurance etc., you are not eligible to apply for this allowance.
For more information, please contact us.
・Location：Insurance and Pension Section, Room113, 1st floor, Hiratsuka City Hall
・See the link https://www.city.hiratsuka.kanagawa.jp/nenkin/page66_00048.html（Japanese）（Hiratsuka City）
【Insurance and Pension Section】
(9) Special measures on tax deadline postponement
If your income has drastically reduced due to COVID-19, you are eligible to postpone
your local tax payment for one year, so please contact us.
・Location：Tax Section, Room211, 212, 2nd floor, Hiratsuka City Hall
（Tax collection：Local Tax Law, Article 15）
・Phone number：0463-21-8769（Direct number）
【Tax Section】
(10) Electricity and gas bill payments deadline postponement
Japanese government encourages electricity and gas utilities to take flexible measures. involving consumers’ payment of electricity and gas bills. Consumers who placed in straits by COVID-19 outbreak.
Please make sure the website of your electricity and gas retailers.
(11) Exemption, Postponement and Mitigation of National Pension Insurance Premiums, National Health Insurance Premiums, Medical Insurance Premiums for the Latter-Stage Elderly Healthcare System and Long-Term Care Insurance Premiums
・If you have difficulty paying these insurance premiums due to decrease in income or family loss, you may apply for the exemption, postponement or mitigation of insurance premium payments. For more information, please contact us.
【Insurance and Pension Section】【Long-Term Care Insurance Section】
(12) Support for foreign residents on a Technical Intern Training visa having difficulties with continuing their training due to the spread of COVID-19
・See the link: https://www.moj.go.jp/isa/content/001346858.pdf (Japanese, English, Chinese, Spanish, Portuguese, Vietnamese, Tagalog, Nepalese and Indonesian)
【Immigration Services Agency】
(13) FRESC (Foreign Residents Support Center)
FRESC Help Desk
The FRESC Help Desk conducts consultations by phone for foreign nationals who have lost their jobs or whose lives have otherwise been affected by COVID-19.
・Consultation hours: Monday to Friday (closed on Saturdays, Sundays and public holidays)
9:00 a.m. to 5:00 p.m.
・Phone number: 0120-76-2029 (toll-free)
・Languages: 14 languages available (easy Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepalese, Thai, Indonesian, Tagalog, Burmese, Cambodian and Mongolian)
・See the link: https://www.moj.go.jp/isa/support/fresc/fresc01.html (Japanese) (multilingual information available)
【Immigration Services Agency】
Other Information
(1)Kanagawa COVID-19 Call Center（Japanese）
【Kanagawa Prefecture】
(2)Multicultural coexistence Portal（CLAIR）（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Tagalog・French・Indonesian・Nepalese・Burmese・German・Russian・Khmer・Mongolian）
【Council of Local Authorities for International Relations】
(3)About COVID-19 （Japanese・English・Chinese）
【Minister of Health, Labour and Welfare】
(4)Immigration Services Agency （Japanese・English・Chinese・Korean・Spanish・Portuguese・Indonesian・Thai・Mongolian・Tagalog・Vietnamese・Burmese・Nepalese・Khmer）
【Ministry of Justice】
(5)A Daily Life Support Portal for Foreign National（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Tagalog・Indonesian・Nepalese・Burmese・Khmer・Mongolian）
【Ministry of Justice】
(6)Human Rights Counseling for Foreign nationals（Unfair discrimination against foreigners or bullying in schools, etc.）（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Tagalog・Indonesian・Nepalese）
【Ministry of Justice】
(7)Information Related to COVID-19 （Japanese・English・Chinese）
【Prime Minister’s Office of Japan】
(8)Preventing infection
【Hiratsuka Health and Welfare Office】
【Kanagawa Prefecture】
(2)Multicultural coexistence Portal（CLAIR）（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Tagalog・French・Indonesian・Nepalese・Burmese・German・Russian・Khmer・Mongolian）
【Council of Local Authorities for International Relations】
(3)About COVID-19 （Japanese・English・Chinese）
【Minister of Health, Labour and Welfare】
(4)Immigration Services Agency （Japanese・English・Chinese・Korean・Spanish・Portuguese・Indonesian・Thai・Mongolian・Tagalog・Vietnamese・Burmese・Nepalese・Khmer）
【Ministry of Justice】
(5)A Daily Life Support Portal for Foreign National（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Tagalog・Indonesian・Nepalese・Burmese・Khmer・Mongolian）
【Ministry of Justice】
(6)Human Rights Counseling for Foreign nationals（Unfair discrimination against foreigners or bullying in schools, etc.）（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Tagalog・Indonesian・Nepalese）
【Ministry of Justice】
(7)Information Related to COVID-19 （Japanese・English・Chinese）
【Prime Minister’s Office of Japan】
(8)Preventing infection
【Hiratsuka Health and Welfare Office】
Catalog Pocket（Automatic translation app）
(9)Please make use of this app（Japanese・English・Chinese・Korean・Spanish・Portuguese・Vietnamese・Thai・Indonesian ）
Catalog Pocket（Automatic translation app）
※When you use the app for the first time, you need to accept the user policy.
(10)What you should pay attention to at home（Your family member is possibly infected with COVID-19 ）
【Ministry Health, Labour and Welfare】
(11)To prevent mass infection of COVID-19
【Ministry Health, Labour and Welfare】
(12)Correct way to wash your hands, 3 coughing manners and Correct way to wear a mask
【Prime Minister’s Office of Japan】
(13)Preventing infection
【Hiratsuka Health and Welfare Office】
Catalog Pocket（Automatic translation app）
※When you use the app for the first time, you need to accept the user policy.
(10)What you should pay attention to at home（Your family member is possibly infected with COVID-19 ）
【Ministry Health, Labour and Welfare】
(11)To prevent mass infection of COVID-19
【Ministry Health, Labour and Welfare】
(12)Correct way to wash your hands, 3 coughing manners and Correct way to wear a mask
【Prime Minister’s Office of Japan】
(13)Preventing infection
【Hiratsuka Health and Welfare Office】
iOS(iPhone)
Android
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